OpenVision® Entitlement Server &
Subscriber Management System
Scalable, Open Standards-Based Solution Provisions and
Entitles Billing for On Demand Services and Offerings
On-time, accurate billing for digital services such as VOD and premium programming is critical to an operator’s success. To meet customer demand for these next-generation products, service providers are turning to IMAKE’s OpenVision Entitlement Server (ES) and Subscriber Management System (SMS) for accurate, efficient provisioning, verification and reporting.
In production with more than 20 million subscribers, OpenVision ES/SMS simultaneously interfaces with multiple proven billing systems such as CSG® and DST-Innovis®. With the ability to easily migrate to next-generation billing systems, OpenVision ES/SMS gives you the control to choose the best-in-breed billing systems. OpenVision ES/SMS dramatically improves customer service and billing accuracy by enabling automated, real-time service response and billing as customers upgrade to new services.
OpenVision ES/SMS takes the control, management and creation of On Demand service packages to a new level by providing a full understanding of current promotional offers. OpenVision ES/SMS provides intelligent up-sell opportunities by recognizing the services currently subscribed to and the subscriber product purchase history, regardless of the current billing system’s capability. Using OpenVision ES/SMS, it is easy to create new services, push personalized offers, recommend add-on services and up-sell to your subscribers to maximize your ROI.
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Boxes shaded in light blue indicate other OpenVision® products, though the ES/SMS can be integrated to similar products from other vendors.
OpenVision ES/SMS is part of IMAKE’s open standards-based solution suite that easily integrates with existing systems–enabling a total solution with best-of-breed components from multiple vendors. The highly scalable OpenVision suite grows with your needs, making it possible to cost effectively add applications to your existing infrastructure as service offerings expand.
Benefit Highlights
- Quick entitlement validation response time increases customer satisfaction by enabling fast, accurate service delivery.
- Highly scalable solution grows with your subscriber base and with emerging digital content and premium-based services.
- Automates up-selling and add-on services by verifying subscriber account information and provisioning the new service following validation.
- Helps increase revenues by ensuring that only authorized customers are allowed to receive services based on their current credit, service profile and account status.
- Enhances revenue flow by ensuring delivery and accurate reporting of requested services.
- Provides streamlined, easy access to reports regarding issues, services and specific customer viewing patterns.
Feature Highlights
- Multiple billing systems supported simultaneously
- Open standards system–message interfaces are via XML over HTTP
- ES/SMS receives real-time updates to subscriber records through replication or via a message interface
- Processes are monitored via SNMP and user interfaces via IE browser
- ES/SMS integrates to Conditional Access Systems and Digital Rights Management systems to provide real-time subscriber entitlement updates
- Manages entitlement of services and products for subscribers
- Enforces credit limits
- Centralized browser-based GUI allows management of multiple locations
- Tracks set-top boxes to subscriber account
- Certified with CSG® SLBOS 2.2 (ACP)
- Deployed with CSG® and DST-Innovis® billing systems
- Highly available and scalable tiered solution
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